Search Results - Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay

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    SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM

    SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM by ZEITHAML VALARIE A; BITNER MARY JO; GREMLER DWAYNE D; PANDIT AJAY

    Published 2016
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  2. 2
    Services Marketing

    Services Marketing by Zeithaml,Valarie A

    Published 2019
    Other Authors: “…Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay…”
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  3. 3
    Services Marketing

    Services Marketing by Zeithaml,Valarie A.

    Published 2019
    Other Authors: “…Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay…”
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  4. 4
    Services Marketing

    Services Marketing by Zeithaml, Valari A

    Published 2013
    Other Authors: “…Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay…”
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