Resultados da busca - Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay

SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM por ZEITHAML VALARIE A; BITNER MARY JO; GREMLER DWAYNE D; PANDIT AJAY

Services Marketing por Zeithaml,Valarie A

Outros Autores: “…Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay…”

Services Marketing por Zeithaml,Valarie A.

Outros Autores: “…Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay…”

Services Marketing por Zeithaml, Valari A

Outros Autores: “…Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay…”