Результаты поиска - Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay

SERVICES MARKETING:INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM по ZEITHAML VALARIE A; BITNER MARY JO; GREMLER DWAYNE D; PANDIT AJAY

Services Marketing по Zeithaml,Valarie A

Другие авторы: “...Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay...”

Services Marketing по Zeithaml,Valarie A.

Другие авторы: “...Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay...”

Services Marketing по Zeithaml, Valari A

Другие авторы: “...Bitner, Mary Jo; Gremler, Dwayne D; Pandit, Ajay...”