Ohcanbohtosat - Blanchard ,ken

, Management Management of banks,Management of financial services,Case study Social responibility of business,Industries-Social aspects CUSTOMER SERVICE,MANAGEMENT,CUSTOMER RELATIONSHIP, CUSTOMER SERVICES MANAGEMENT Customer services--Management Educational technology,Computer-Assisted instruction GENERAL MANAGEMENT General Leadership,Achievement motivation,Motivation (Psychology),Teams in the workplace Marketing,Marketing management,Customer services Psychology,Motivational Quality of Work Life ,Business People- Time Management RELATIONSHIP MANAGEMENT RELATIONSHIP MANAGEMENT,RELATIONSHIP MANAGEMENT management