Search Results - Spector Robert

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  1. 1
    The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company

    The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company by Spector Robert

    Published 2000
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  2. 2
    Nordstrom Way to Customer Service Excellence : a handbook for implementing great service in your organization

    Nordstrom Way to Customer Service Excellence : a handbook for implementing great service in your organization by Spector Robert

    Published 2005
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  3. 3
    Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers

    Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers by Spector Robert

    Published 2002
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  4. 4
    Category Killers

    Category Killers by Spector, Robert

    Published 2005
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  5. 5
    Category Killers

    Category Killers by Spector, Robert

    Published 2005
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