Resultats de la cerca - Spector Robert

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  1. 1

    The Nordstrom Way ,The Inside Story Of America's 1 Customer Sevice Company per Spector Robert

    Publicat 2000
    Llibre
  2. 2

    Nordstrom Way to Customer Service Excellence : a handbook for implementing great service in your organization per Spector Robert

    Publicat 2005
    Llibre
  3. 3

    Anytime, Anywhere : How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers per Spector Robert

    Publicat 2002
    Llibre
  4. 4

    Category Killers per Spector, Robert

    Publicat 2005
    Llibre
  5. 5

    Category Killers per Spector, Robert

    Publicat 2005
    Llibre