Παραπομπή σε μορφή APA (7η εκδ.)

WAGEN, L. (1997). BUILDING QUALITY SERVICE: WITH COMPETENCY BASED HUMAN RESOURCE MGMT. JAICO PUBLISHING HOUSE.

Παραπομπή σε μορφή Chicago (17η εκδ.)

WAGEN, L. BUILDING QUALITY SERVICE: WITH COMPETENCY BASED HUMAN RESOURCE MGMT. MUMBAI: JAICO PUBLISHING HOUSE, 1997.

Παραπομπή σε μορφή MLA (9th εκδ.)

WAGEN, L. BUILDING QUALITY SERVICE: WITH COMPETENCY BASED HUMAN RESOURCE MGMT. JAICO PUBLISHING HOUSE, 1997.