WAGEN, L. (1997). BUILDING QUALITY SERVICE: WITH COMPETENCY BASED HUMAN RESOURCE MGMT. JAICO PUBLISHING HOUSE.
Цитирование в стиле Чикаго (17-е изд.)WAGEN, L. BUILDING QUALITY SERVICE: WITH COMPETENCY BASED HUMAN RESOURCE MGMT. MUMBAI: JAICO PUBLISHING HOUSE, 1997.
Цитирование MLA (9-е изд.)WAGEN, L. BUILDING QUALITY SERVICE: WITH COMPETENCY BASED HUMAN RESOURCE MGMT. JAICO PUBLISHING HOUSE, 1997.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.