BALAN, K. R. (1996). EFFECTIVE COMMUNICATION. BEACON BOOKS.
Cita Chicago Style (17a ed.)BALAN, K R. EFFECTIVE COMMUNICATION. NEW DELHI: BEACON BOOKS, 1996.
Cita MLA (9a ed.)BALAN, K R. EFFECTIVE COMMUNICATION. BEACON BOOKS, 1996.
Precaución: Estas citas no son 100% exactas.