LILLEY,R. (2010). DEALING WITH DIFFICULT PEOPLE. KOGAN PAGE LTD.
Citazione stile Chigago Style (17a edizione)LILLEY,R. DEALING WITH DIFFICULT PEOPLE. NEW-YORK: KOGAN PAGE LTD, 2010.
Citatione MLA (9a ed.)LILLEY,R. DEALING WITH DIFFICULT PEOPLE. KOGAN PAGE LTD, 2010.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.