APA引文

LILLEY,R. (2010). DEALING WITH DIFFICULT PEOPLE. KOGAN PAGE LTD.

芝加哥风格引文

LILLEY,R. DEALING WITH DIFFICULT PEOPLE. NEW-YORK: KOGAN PAGE LTD, 2010.

MLA引文

LILLEY,R. DEALING WITH DIFFICULT PEOPLE. KOGAN PAGE LTD, 2010.