LINDSAY, W. M. (1997). TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. ST.LUCIE PRESS.
Cita Chicago (17th ed.)LINDSAY, WILLIAM M. TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. FLORIDA: ST.LUCIE PRESS, 1997.
Cita MLA (9th ed.)LINDSAY, WILLIAM M. TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. ST.LUCIE PRESS, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.