LINDSAY, W. M. (1997). TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. ST.LUCIE PRESS.
Cita Chicago Style (17a ed.)LINDSAY, WILLIAM M. TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. FLORIDA: ST.LUCIE PRESS, 1997.
Cita MLA (9a ed.)LINDSAY, WILLIAM M. TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. ST.LUCIE PRESS, 1997.
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