APA (7th ed.) Citation

BANK, J. (1995). THE ESSENCE OF TOTAL QUALITY MANAGEMENT. PHI.

Chicago Style (17th ed.) Citation

BANK, J. THE ESSENCE OF TOTAL QUALITY MANAGEMENT. NEW DELHI: PHI, 1995.

MLA (9th ed.) Citation

BANK, J. THE ESSENCE OF TOTAL QUALITY MANAGEMENT. PHI, 1995.

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