BANK, J. (1995). THE ESSENCE OF TOTAL QUALITY MANAGEMENT. PHI.
Chicagoスタイル(17版)引用形式BANK, J. THE ESSENCE OF TOTAL QUALITY MANAGEMENT. NEW DELHI: PHI, 1995.
MLA(9版)引用形式BANK, J. THE ESSENCE OF TOTAL QUALITY MANAGEMENT. PHI, 1995.
警告: この引用は必ずしも正確ではありません.