LULLA SURESH. (1995). CONTINUOUS QUALITY IMPROVEMENT. D L SHAH TRUST.
Čikaški stil citiranja (17. izdanje)LULLA SURESH. CONTINUOUS QUALITY IMPROVEMENT. MUMBAI: D L SHAH TRUST, 1995.
MLA način citiranja (9. izdanje)LULLA SURESH. CONTINUOUS QUALITY IMPROVEMENT. D L SHAH TRUST, 1995.
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