APA (7th ed.) Citation

CROSBY, P. (1985). QUALITY WITHOUT TEARS. PLUME BOOK.

Chicago Style (17th ed.) Citation

CROSBY, P.B. QUALITY WITHOUT TEARS. USA: PLUME BOOK, 1985.

MLA (9th ed.) Citation

CROSBY, P.B. QUALITY WITHOUT TEARS. PLUME BOOK, 1985.