APA (7th ed.) Citation

MURTHY, D. (2004). MANAGING QUALITY: A PRACT. GUIDE TO CUSTOMER SATISFACTION. RESPONSE BOOK.

Chicago Style (17th ed.) Citation

MURTHY, DBN. MANAGING QUALITY: A PRACT. GUIDE TO CUSTOMER SATISFACTION. NEW DELHI: RESPONSE BOOK, 2004.

MLA (9th ed.) Citation

MURTHY, DBN. MANAGING QUALITY: A PRACT. GUIDE TO CUSTOMER SATISFACTION. RESPONSE BOOK, 2004.