Cita APA (7th ed.)

LULLA SURESH. (1997). ISO 9000 + CQI = PROFIT. D L SHAH TRUST.

Cita Chicago (17th ed.)

LULLA SURESH. ISO 9000 + CQI = PROFIT. MUMBAI: D L SHAH TRUST, 1997.

Cita MLA (9th ed.)

LULLA SURESH. ISO 9000 + CQI = PROFIT. D L SHAH TRUST, 1997.