APA-referens (7:e uppl.)

JOHNSON, R. S. (1993). TQM THE MECHANICS OF QUALITY PROCESSES. ASQC QUALITY PRESS.

Chicago-referens (17:e uppl.)

JOHNSON, RICHARD S. TQM THE MECHANICS OF QUALITY PROCESSES. WISCONSIN: ASQC QUALITY PRESS, 1993.

MLA-referens (9:e uppl.)

JOHNSON, RICHARD S. TQM THE MECHANICS OF QUALITY PROCESSES. ASQC QUALITY PRESS, 1993.