FLOOD, R. L. (1994). BEYOND TQM. JOHN WILEY AND SONS.
Chicago Style (17th ed.) CitationFLOOD, R L. BEYOND TQM. CHICHESTER: JOHN WILEY AND SONS, 1994.
MLA (9th ed.) CitationFLOOD, R L. BEYOND TQM. JOHN WILEY AND SONS, 1994.
Warning: These citations may not always be 100% accurate.