APA aipamena

FLOOD, R. L. (1994). BEYOND TQM. JOHN WILEY AND SONS.

Chicago Style aipamena

FLOOD, R L. BEYOND TQM. CHICHESTER: JOHN WILEY AND SONS, 1994.

MLA aipamena

FLOOD, R L. BEYOND TQM. JOHN WILEY AND SONS, 1994.