APA (7th ed.) Citation

Shankar,Ravi. (2002). Services Marketing. Excel Books.

Chicago Style (17th ed.) Citation

Shankar,Ravi. Services Marketing. New Delhi: Excel Books, 2002.

MLA (9th ed.) Citation

Shankar,Ravi. Services Marketing. Excel Books, 2002.

Warning: These citations may not always be 100% accurate.