Service marketing: integrating customer focus across the firm

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Bibliographic Details
Main Author: Zeithaml, V
Other Authors: Bitner, M, Gremler, D, Pandit, A
Format: Unknown
Language:English
Published: New Delhi McGraw Hill Education 2013
Edition:6th ed.
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650 |a Service Marketing  |9 443 
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700 |a Pandit, A 
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