Rampal, M., & Gupta, S. (2000). Service marketing concepts applications and cases. Galgotia Publishing Company.
Chicago Style aipamenaRampal, M., and S. Gupta. Service Marketing Concepts Applications and Cases. Galgotia Publishing Company, 2000.
MLA aipamenaRampal, M., and S. Gupta. Service Marketing Concepts Applications and Cases. Galgotia Publishing Company, 2000.
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