Buttle, F. (2010). Customer relationship management. Elsevier India Pvt Ltd.
Citación estilo ChicagoButtle, F. Customer Relationship Management. New Delhi: Elsevier India Pvt Ltd, 2010.
Cita MLAButtle, F. Customer Relationship Management. Elsevier India Pvt Ltd, 2010.
Warning: These citations may not always be 100% accurate.