Lundin, W. (2009). Working with difficult people (2nd ed.). American Management Association.
Chicago (17e ed.) BronvermeldingLundin, W. Working with Difficult People. 2nd ed. New York: American Management Association, 2009.
MLA (9e ed.) BronvermeldingLundin, W. Working with Difficult People. 2nd ed. American Management Association, 2009.
Let op: Deze citaties zijn niet altijd 100% accuraat.