APA (7 वां संस्करण) प्रशस्ति पत्र

Mullick, N. (2016). Customer relationship management (1st.). Oxford University Press.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Mullick, N. Customer Relationship Management. 1st. New Delhi: Oxford University Press, 2016.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

Mullick, N. Customer Relationship Management. 1st. Oxford University Press, 2016.