APA način citiranja (7. izdanje)

Mullick, N. (2016). Customer relationship management (1st.). Oxford University Press.

Čikaški stil citiranja (17. izdanje)

Mullick, N. Customer Relationship Management. 1st. New Delhi: Oxford University Press, 2016.

MLA način citiranja (9. izdanje)

Mullick, N. Customer Relationship Management. 1st. Oxford University Press, 2016.