APA (7. basım) Alıntı

Mullick, N. (2016). Customer relationship management (1st.). Oxford University Press.

Chicago Style (17. basım) Atıf

Mullick, N. Customer Relationship Management. 1st. New Delhi: Oxford University Press, 2016.

MLA (9th ed.) Atıf

Mullick, N. Customer Relationship Management. 1st. Oxford University Press, 2016.