BEDI KANISHKA. (2011). QUALITY MANAGEMENT. OXFORD UNIVERSITY PRESS.
Cita Chicago (17th ed.)BEDI KANISHKA. QUALITY MANAGEMENT. NEW DEHLI: OXFORD UNIVERSITY PRESS, 2011.
Cita MLA (9th ed.)BEDI KANISHKA. QUALITY MANAGEMENT. OXFORD UNIVERSITY PRESS, 2011.
Atenció: Aquestes cites poden no estar 100% correctes.