APA (7th ed.) Citation

JOHNSTON ROBERT. (2008). SERVICE OPERASTIONS MANAGEMENT (2ND ED.). PEARSON EDUCATION.

Chicago Style (17th ed.) Citation

JOHNSTON ROBERT. SERVICE OPERASTIONS MANAGEMENT. 2ND ED. INDIA: PEARSON EDUCATION, 2008.

MLA (9th ed.) Citation

JOHNSTON ROBERT. SERVICE OPERASTIONS MANAGEMENT. 2ND ED. PEARSON EDUCATION, 2008.

Warning: These citations may not always be 100% accurate.