JOHNSTON ROBERT. (2008). SERVICE OPERASTIONS MANAGEMENT (2ND ED.). PEARSON EDUCATION.
Dyfyniad Arddull ChicagoJOHNSTON ROBERT. SERVICE OPERASTIONS MANAGEMENT. 2ND ED. INDIA: PEARSON EDUCATION, 2008.
Dyfyniad MLAJOHNSTON ROBERT. SERVICE OPERASTIONS MANAGEMENT. 2ND ED. PEARSON EDUCATION, 2008.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.