APA (7e ed.) Bronvermelding

JOHNSTON ROBERT. (2008). SERVICE OPERASTIONS MANAGEMENT (2ND ED.). PEARSON EDUCATION.

Chicago (17e ed.) Bronvermelding

JOHNSTON ROBERT. SERVICE OPERASTIONS MANAGEMENT. 2ND ED. INDIA: PEARSON EDUCATION, 2008.

MLA (9e ed.) Bronvermelding

JOHNSTON ROBERT. SERVICE OPERASTIONS MANAGEMENT. 2ND ED. PEARSON EDUCATION, 2008.

Let op: Deze citaties zijn niet altijd 100% accuraat.