BLANCHARD KEN. (2007). RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE. HARPER COLLINS PUBLISHERS.
Citación estilo ChicagoBLANCHARD KEN. RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE. NEW DELHI: HARPER COLLINS PUBLISHERS, 2007.
Cita MLABLANCHARD KEN. RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE. HARPER COLLINS PUBLISHERS, 2007.
Warning: These citations may not always be 100% accurate.