APA (7. basım) Alıntı

BLANCHARD KEN. (2007). RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE. HARPER COLLINS PUBLISHERS.

Chicago Style (17. basım) Atıf

BLANCHARD KEN. RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE. NEW DELHI: HARPER COLLINS PUBLISHERS, 2007.

MLA (9th ed.) Atıf

BLANCHARD KEN. RAVING FANS: REVOLUTIONARY APPROACH TO CUSTOMER SERVICE. HARPER COLLINS PUBLISHERS, 2007.