Cita APA (7th ed.)

SWIFT J A. (1998). PRINCIPLES OF TOTAL QUALITY (2ND ED.). ST.LUCIE PRESS.

Cita Chicago (17th ed.)

SWIFT J A. PRINCIPLES OF TOTAL QUALITY. 2ND ED. BOCA: ST.LUCIE PRESS, 1998.

Cita MLA (9th ed.)

SWIFT J A. PRINCIPLES OF TOTAL QUALITY. 2ND ED. ST.LUCIE PRESS, 1998.