BESTERFIELD DALE H. (2013). TOTAL QUALITY MANAGEMENT (3RD ED.). PEARSON EDUCATION.
Chicago Style aipamenaBESTERFIELD DALE H. TOTAL QUALITY MANAGEMENT. 3RD ED. NOIDA: PEARSON EDUCATION, 2013.
MLA aipamenaBESTERFIELD DALE H. TOTAL QUALITY MANAGEMENT. 3RD ED. PEARSON EDUCATION, 2013.
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