BESTERFIELD DAL. (2015). TOTAL QUALITY MANAGEMENT (4TH ED.). PEARSON EDUCATION.
Chicago Style (17th ed.) CitationBESTERFIELD DAL. TOTAL QUALITY MANAGEMENT. 4TH ED. DELHI: PEARSON EDUCATION, 2015.
MLA (9th ed.) CitationBESTERFIELD DAL. TOTAL QUALITY MANAGEMENT. 4TH ED. PEARSON EDUCATION, 2015.
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