BESTERFIELD DAL. (2015). TOTAL QUALITY MANAGEMENT (4TH ED.). PEARSON EDUCATION.
Citazione stile Chigago Style (17a edizione)BESTERFIELD DAL. TOTAL QUALITY MANAGEMENT. 4TH ED. DELHI: PEARSON EDUCATION, 2015.
Citatione MLA (9a ed.)BESTERFIELD DAL. TOTAL QUALITY MANAGEMENT. 4TH ED. PEARSON EDUCATION, 2015.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.