EVANS JAMES R. (2005). TOTAL QUALITY: MANAGEMENT ORGANIZATION AND STRATEGY (4TH ED.). CENGAGE LEARNING.
Citazione stile Chigago Style (17a edizione)EVANS JAMES R. TOTAL QUALITY: MANAGEMENT ORGANIZATION AND STRATEGY. 4TH ED. AUSTRALIA: CENGAGE LEARNING, 2005.
Citatione MLA (9a ed.)EVANS JAMES R. TOTAL QUALITY: MANAGEMENT ORGANIZATION AND STRATEGY. 4TH ED. CENGAGE LEARNING, 2005.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.