BESTERFIELD DALE H & BESTERFIELD MICHNA CAROL BESTRERFIELD GLEN H BESTERFIELD SACRE MARY URDHWARESHE HEMANT URDHWARESHE RASHMI. (2019). TOTAL QUALITY MANAGEMENT (5TH ED.). PEARSON.
Style de citation Chicago (17e éd.)BESTERFIELD DALE H et BESTERFIELD MICHNA CAROL BESTRERFIELD GLEN H BESTERFIELD SACRE MARY URDHWARESHE HEMANT URDHWARESHE RASHMI. TOTAL QUALITY MANAGEMENT. 5TH ED. INDIA: PEARSON, 2019.
Style de citation MLA (9e éd.)BESTERFIELD DALE H et BESTERFIELD MICHNA CAROL BESTRERFIELD GLEN H BESTERFIELD SACRE MARY URDHWARESHE HEMANT URDHWARESHE RASHMI. TOTAL QUALITY MANAGEMENT. 5TH ED. PEARSON, 2019.
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