Bund , B. (2006). The outside- in corporation: How to build a customer- centric organisation for breakthrough results. Tata McGraw Hill Publ.
Chicago (17e ed.) BronvermeldingBund , Barbara. The Outside- in Corporation: How to Build a Customer- Centric Organisation for Breakthrough Results. New Delhi: Tata McGraw Hill Publ, 2006.
MLA (9e ed.) BronvermeldingBund , Barbara. The Outside- in Corporation: How to Build a Customer- Centric Organisation for Breakthrough Results. Tata McGraw Hill Publ, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.