Bund , B. (2006). The outside- in corporation: How to build a customer- centric organisation for breakthrough results. Tata McGraw Hill Publ.
芝加哥风格引文Bund , Barbara. The Outside- in Corporation: How to Build a Customer- Centric Organisation for Breakthrough Results. New Delhi: Tata McGraw Hill Publ, 2006.
MLA引文Bund , Barbara. The Outside- in Corporation: How to Build a Customer- Centric Organisation for Breakthrough Results. Tata McGraw Hill Publ, 2006.
警告：这些引文格式不一定是100％准确.