Lua APA (7ú heag.)

Cortada, J. (1993). TQM for sales and marketing management. McGraw Hill.

Lua i Stíl Chicago (17ú heag.)

Cortada, James. TQM for Sales and Marketing Management. NewYork: McGraw Hill, 1993.

Lua MLA (9ú heag.)

Cortada, James. TQM for Sales and Marketing Management. McGraw Hill, 1993.

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