Hill, N. (2003). hand book for measusing customer Satisfaction and loyalty. Infinity Books.
Citación estilo ChicagoHill, Nigel. Hand Book for Measusing Customer Satisfaction and Loyalty. Delhi: Infinity Books, 2003.
Cita MLAHill, Nigel. Hand Book for Measusing Customer Satisfaction and Loyalty. Infinity Books, 2003.
Warning: These citations may not always be 100% accurate.