APA (7. basım) Alıntı

Hill, N. (2003). hand book for measusing customer Satisfaction and loyalty. Infinity Books.

Chicago Style (17. basım) Atıf

Hill, Nigel. Hand Book for Measusing Customer Satisfaction and Loyalty. Delhi: Infinity Books, 2003.

MLA (9th ed.) Atıf

Hill, Nigel. Hand Book for Measusing Customer Satisfaction and Loyalty. Infinity Books, 2003.