Shurter, R. (1982). Effective letters in business. Tata Mc Graw Hill.
Chicago (17e ed.) BronvermeldingShurter, Robert. Effective Letters in Business. New Delhi: Tata Mc Graw Hill, 1982.
MLA (9e ed.) BronvermeldingShurter, Robert. Effective Letters in Business. Tata Mc Graw Hill, 1982.
Let op: Deze citaties zijn niet altijd 100% accuraat.