APA (7th ed.) Citation

Balachandran, S. (1999). Customer-driven services management.

Chicago Style (17th ed.) Citation

Balachandran, S. Customer-driven Services Management. New Delhi, 1999.

MLA (9th ed.) Citation

Balachandran, S. Customer-driven Services Management. 1999.

Warning: These citations may not always be 100% accurate.