Gupta, S. (2008). Managing customers as investments. Pearson Power.
Cita Chicago (17th ed.)Gupta, Sunil. Managing Customers as Investments. New Delhi: Pearson Power, 2008.
Cita MLA (9th ed.)Gupta, Sunil. Managing Customers as Investments. Pearson Power, 2008.
Atenció: Aquestes cites poden no estar 100% correctes.